NUFURN ONLINE: Definitions in these "Conditions of Sale" shall have the following meanings: The "Customer/s" means the person/s, firm or company from whom the order was received or its legal assigns or successors.
The "products and/or goods" means those items specified in the order accepted by Nufurn Online.
These "Conditions of Sale" apply to all sales by Nufurn Online to its Customers unless they are specifically varied in writing by Nufurn Online.
These conditions cannot be construed to apply to purchases made by Nufurn Online.
TERMS OF PAYMENT: Payment in full to be paid by credit card prior to delivery/collection via online shop checkout. If you have an urgent requirement outside the specified lead times, please be sure to discuss this further by contacting us on 1800 650 019 and we will endeavor to accommodate your needs.
PURCHASE ORDERS: Purchase orders placed by any person, or firm or company through its employees, whether in writing or verbally, are deemed to incorporate these terms and conditions.
ACCURACY OF ORDER: Nufurn Online takes care to ensure that all details of the invoice are correct including, but not limited to, product measurements, colours, fabrics, timber stains, items and quantities - however it is the client’s ultimate responsibility to check and ensure that all details and specifications of the invoice are correct.
CANCELLATION OF ORDERS: Where Nufurn Online agree at the Customer’s request to cancel an order prior to delivering the goods to the Customer, Nufurn Online reserves the right to charge for all costs incurred prior to the cancellation and to charge a cancellation fee of up to 25% of the price of the goods to cover overheads associated with the order. The Customer’s request must be in writing and prior to the delivery of the goods.
PRICES: Unless otherwise expressly stated by Nufurn Online in writing, all goods will be charged at prices ruling on the date the purchase order is accepted and are subject to Goods and Services Tax.
QUANTITIES: All quotes and pricing have been based on quantities specified on the quote. Changes to quantities will be subject to further negotiation.
CHARGES: All items are inclusive of GST and freight is calculated at checkout, unless you are collecting your order from our warehouse.
TOLERANCE: Unless expressly agreed to the contrary, the provisions and tolerance contained in the standard to which goods are manufactured by Nufurn Online or its suppliers will apply to all orders.
SPECIFICATIONS: Nufurn Online reserves the right to commercially match colours and/or substrate without notice. Nufurn Online reserve the right to alter the specifications for future orders and can not guarantee to match any previous orders.
DELIVERY LEAD TIME: Delivery lead time quoted is calculated in working days excluding Public Holidays. Delivery lead times stated are from receipt of payment and are also subject to third party supplier lead times and deliveries.
DELIVERY: Deliveries may be suspended by Nufurn Online in the event of any strike, lockout, trade dispute, fire, tempest, breakdown, riot, theft, crime, civil disturbance, war or legislation. The inability of Nufurn Online to procure goods due to any of the foregoing causes or any other occurrences preventing or retarding performance of the contract of delivery of goods - no responsibility shall be attached to Nufurn Online for any delay, default, loss or damage due to any of the above causes, or to any cause beyond the control of Nufurn Online.
STORAGE: Unless otherwise agreed, goods are to be dispatched or collected within 14 days of purchase or completion of production. Storage fees are applicable if goods remain in the Nufurn Online warehouse past 14 days, storage fees are charged at $10.00 per cubic per day and are payable before release of goods.
RISK: The responsibility for loss or damage of goods shall pass to the Customer upon delivery to the Customer, the Customers agent or to a destination nominated by the Customer or to a carrier nominated by the Customer.
WARRANTY CLAIMS: Warranty claims must quote invoice number and date of purchase and are subject to approval by Nufurn Online. The Customer is responsible for risk to the goods whilst being returned and the cost of freight for said goods. Please refer to Nufurn Online warranty for further details regarding warranty claims.
PROPERTY: Property of the goods shall remain with Nufurn Online until such time as full payment is received.
INDEMNITY: Without prejudice to any other rights Nufurn Online may have, the Customer shall indemnify Nufurn Online for any injury, disability, death, loss, damage or expense incurred should the Customer cancel any order or breach any term hereof.
RETENTION OF TITLE: Irrespective of any payment arrangement between Nufurn Online and the Customer, unless agreed to in writing by the Managing Director, or authorised Manager, of Nufurn Online the provisions of this term (retention of title), shall from time to time override the term "Customer Orders": (a) Property in the goods sold by Nufurn Online will pass on to the Customer only after the goods have been paid for in full. (b) Goods supplied by Nufurn Online will be at the Customers risk upon dispatch. (c) Until the goods have been paid for in full, the Customer irrevocably authorises Nufurn Online or its agent to reclaim the goods not fully paid for.
'LEAVES WAREHOUSE' ESTIMATES': The estimates stated are based on the estimated number of days that are required for Nufurn Online to pack and dispatch your products AFTER your payment has been received by Nufurn Online. Therefore these estimates can not include the processing time (if any) of your credit supplier. Please note the 'Leaves Warehouse' estimate does not include the transit time from Nufurn Online to your nominated address.
DECLINED PAYMENTS AFTER ORDER SUBMISSION: In some instances your bank may take a day or two to process your transaction and may still decline the transaction. Nufurn Online will wait until cleared funds are received, before processing your order internally.
